Managed self-care solution helps mobile operator brands keep pace with new device launches and reduce their number of customer support calls by up to 40 per cent.

WDS, A Xerox Company (NYSE: XRX), a leader in customer care automation, analysis and knowledge management, has launched Self-Care Express, a knowledge service package to help regional mobile operators and MVNOs (Mobile Virtual Network Operators) deliver an improved online self-care experience for their customers.

High occupancy carpooling lanes are critical to combating roadway congestion. However, their benefits are severely limited when motorists do not abide by the rules. Xerox (NYSE: XRX) today announced the launch of its Vehicle Passenger Detection System , a HOV/HOT lane compliancy test system that uses Xerox video analytics to identify the number of occupants in a vehicle.

Unlike competing solutions, the Vehicle Passenger Detection System identifies the number of occupants in a vehicle with better than 95 percent accuracy at speeds ranging from stop-and-go to 100 mph.

ReadSoft, an Oracle Platinum Partner and leading global provider of financial process automation applications, will present for the first time publicly, PROCESSIT 7.3.1 at COLLABORATE 14 in Las Vegas, USA, on April 7-9, 2014.

PROCESSIT 7.3.1 is the latest release of ReadSoft's Oracle-validated solution. This new release offers increased usability, greater customization potential, and seamless integration with Oracle WebCenter. Conference attendees interested in achieving optimal end-to-end AP processing in Oracle E-Business Suite are encouraged to view the functionality of the new PROCESSIT 7.3.1 at the ReadSoft booth (#1139).

Eight in ten executives across the UAE, KSA and Oman value IT certifications as mark of validated IT skills

CompTIA, the leading provider of vendor neutral skills certifications for the world's information technology (IT) workforce, announced today the availability of Arabic-language versions of its latest CompTIA A+ certification exams.

Company will highlight its emerging technologies that leverage Bluetooth LE and Near Field Communications (NFC) to simplify mobile access and make it more convenient than ever.

Come visit HID Global's vertical market showcase for solutions that address the specific needs of Government, Healthcare, Enterprise, Financial/Banking and Education markets.

Epson Holds Number One Position in North America and Posts the Largest Revenue Growth of any Brand in the Industry

Underscoring its leadership in the projector market, Epson America, Inc. today announced it continues to hold the number one position in North America for 2013. According to PMA Research, the worldwide market information experts on front projectors, Epson continued momentum in the market by growing its overall North America market share to 39 percent in units in 2013, representing a five-point increase year-over-year and the largest share growth of any manufacturer1. With positive revenue growth four years in a row, Epson had the largest total revenue increase in the North American projector market in 2013 with a 24 percent share, which represents a nearly six-point increase year-over-year.

• Qatar Rail adopts Autodesk BIM solutions and expertise for development, construction and lifecycle management of an efficient, modern and high-quality railway system
• The Qatar Rail Development Program envisions a world-class, efficient public transportation system which will provide an attractive and competitive alternative to private transport

Autodesk BIM 360 Cloud Services for Construction Among Company's Fastest Growing Products Ever

In the fiscal quarter ended Jan. 31, Autodesk, Inc. (NASDAQ:ADSK) closed dozens of new and expanded deals in the architecture, engineering, construction and infrastructure industries. As adoption of Building Information Modeling (BIM) accelerates around the globe, firms in the building and infrastructure industries are increasingly subscribing to Autodesk's software solutions.

Starting with the just released version 2.0, the free database ArangoDB has become a distributed database. The sharding option newly implemented in this release allows horizontal distribution of big data within a server cluster, and hence complements the replication features of the previous release.

The database administrator configures a cluster of servers and organises the distribution of the application documents via the integrated web interface.

Call centers, vitally important to businesses such as airlines and credit card companies, often have agents who say they feel isolated, receiving little feedback on how they are interacting with customers. To help, Xerox researchers have invented software that uses gaming techniques to provide feedback and encourage teamwork.

"Our studies on call centers indicate that embedding game dynamics in the workplace helps agents and their managers set priorities and provides agents with a common challenge that they can collaborate on and talk about," said Xerox researcher Ben Hanrahan.

Ricoh, a global technology company with services and solutions that help law firms and legal departments capture, transform and manage information more effectively in today's dynamic work environment, and mindSHIFT Technologies, Inc., a Ricoh company and leading provider of managed IT, cloud, data center and professional services. Ricoh's acquisition of mindSHIFT was completed in February 2014.

The ABA TECHSHOW® marks the first time since Ricoh's acquisition of mindSHIFT that attendees can visit both Ricoh and mindSHIFT at one event.

HP ConvergedSystem accelerates clients' SAP HANA journey, delivering next-generation data management platforms in as little as 15 days

HP today unveiled HP ConvergedSystem for SAP HANA®, a portfolio of integrated systems that are purpose-built to deliver clients a fast path to value when using the SAP HANA platform.

Organizations are adopting the in-memory computing (IMC) technologies of SAP HANA to build next-generation data management platforms that unlock operational efficiencies and turn large amounts of data into real-time, actionable business insights.