Customer Enhancement Forum and Strategic Partner Programs also launched
Closing its second quarter of 2015, Newscycle Solutions announces the successful release of advertising, circulation and editorial software updates for its worldwide customer base. Newscycle also launched a new Customer Enhancement Forum and Strategic Partner Program to help improve ongoing product innovation and software quality.
"Newscycle strives to continually deliver the most dependable, highest quality products to our customers," said Peter Ibsen, Newscycle's Vice President of Strategy and Product Management. "To move these product version updates into testing and general release delivery - all in the first half of the year - was an ambitious goal we were able to meet. Newscycle constantly addresses the growing and changing needs of our clients and provides the innovative technology necessary to keep pace with industry demands."
Ibsen continues, "Newscycle's Customer Enhancement Forum (CEF) and Strategic Partner Program (SPP) were established to provide our user community with the ability to take an active role in product direction, development and enhancements of current and future software features. These initiatives have a direct impact on the path our roadmap takes for all products."
The Customer Enhancement Forum is a customer-driven forum focused on prioritizing enhancement requests for upcoming Newscycle software releases. Robert Cochran, Senior Manager/Domestic Publishing Applications at Gannett Company, heads the CEF on the customer side and oversees a Newscycle customer team of product coordinators representing the company's product pillars. Newscycle customers will soon be able to sign-up for the CEF in Newscycle's Customer Support Portal.
The Strategic Partner Program focuses on future software features and new product innovations. Newscycle works directly with customers to gain insight on product needs, business impact, functionality and product feasibility. Each SPP has a specific purpose, description and set of goals to define and prioritize feature requests for upcoming product releases. Newscycle invites all customers to participate. All SPPs are listed in Newscycle's Customer Support Portal.
Current SPP initiatives:
Content Creation - Media Pillar
CRM for Mobile
Digital Technology Advancement
Loyalty/Membership
Newscycle Advertising - Digital Sales Workflow
Newscycle Advertising - Lead Generation
Newscycle Advertising Flex Client to HTML5
Newscycle Content Reports - Media Pillar
Newscycle Internal - Advertising Setups
Single Sales - eCommerce Project
During the first half of 2015, Newscycle delivered the following software updates across its product portfolio:
Newscycle Circulation 2014-2
Released. The new version includes:
Advanced Premium Day Billing
CRM Email
Single Sign-On
Allocation Adjustments
Saxo Circulation 2014-1
Released. The new version includes:
Subscriber Refund/Write-off Program
Pitney Bowes Spectrum integration
PCI Tokenization
Dynamic Export for AAM Paragraph 3
Enhanced Integration with Newscycle Audience
Newscycle Circulation InSight 2014-2
Released. The new version includes:
Digital Subscription fields and reports
Demographic statistic reports
Truck Relay information added in draw reporting
High-impact performance improvements
Newscycle Content 2014-2
Released. The new version includes:
Common Pages
Improved Wire Handling
Newscycle Content 2015-1
In Beta testing, including:
One Touch Publishing
Quick Tags
New Browse and Search Component
Password Manager
Social Media Integration
Improved Integration with Newscycle Advertising
Newscycle Digital 2014-2
In Beta testing, including:
Social media account management from the edit interface
Craft social media posts while creating content
Newscycle Advertising 2014-2
In Beta testing, including:
New CRM Pipeline Dashboard
Enhanced Digital inventory Tools
OneView Tablet Booking Features
New Adobe Photoshop Plug-In
Newscycle Advertising 2015-1
Released soon to our Beta partners. Key features include:
Completely redesigned, HTML5 based CRM using the latest UI design standards
Improved digital Order entry (currently for Google DFP ad server customers)
AdManagerPro 2015-1
In Beta testing. New features include:
Upload content to ProductionManagerPro from AMP
Multiple-screens capability for users
Improved password security
Support for Authorize.net and PayTrace's Hosted Order Page payment gateway option
Multiple SOC audit logging features and access controls
NewsEditPro 2015-1
Nearing code completion. Key features include:
Digital First Workflow Feature
Enhancements to Grid/Gallery View of Search Results
Performance Enhancements of Adobe Plugins
Multiple Search Tab Support
WebManagerPro 2015-1
Released to Beta partners in August, including:
User activity reports
In-context editing
CirculationPro 2014-2
In Beta testing, including:
Day of Week Routes
Subscriber email engagement
Subscriber self-service enhancements
Over 60 Reporting Updates
Enhanced security for SOC (Security Organization Control) reports and audits
